Welcome to
Gloss Beauty Salon
Welcome to Gloss Beauty Salon, your oasis of beauty and wellness. Our salon is sanctuary where self-care meets style, and where you can indulge in a world of pampering and rejuvenation.
At Gloss Beauty, we believe that beauty is not just skin deep; it's an expression of your unique self. Our talented team of experienced professionals is dedicated to enhancing your natural beauty, tailoring every service to your individual needs. We offer a wide range of services that help you unwind, de-stress, and rejuvenate your mind, body and spirit.
Client satisfaction is at the heart of our salon. We are devoted to providing personalized services, making you feel comfortable and beautiful with every visit.
Explore our range of services, meet our team, and schedule your appointment today. We can't wait to welcome you to our world of beauty and well-being.
Featured Services
| Eyelash and Eyebrow Services | Facial Treatments | Body Treatments |
| Pamper Packages | Spray Tans | Waxing |
| IPL Hair Removal |
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| What our clients are saying"Perfect customer service - I was ill and unable to attend original booking and they were kind enough to fit me in at short notice. Pre-consultation was explained thoroughly and at no time did I feel they were in any rush for the next client. I felt like the only client. Their product knowledge was also at the highest level and I purchased the on going care products without hesitation. Being a Customer Service Manager myself, in a total different field, I know how important customer service is for return business. As a customer, we are the one who keeps the individual worker in a job. As Richard Branson quotes - ‘clients aren't important, if you treat your staff the right way they will look after the clients’." |
Store Policy:
Our staff have the right to refuse service if they feel threatened or intimidated
Refusal of service if the client is visibly unwell
If the therapist does not believe a service is right for you and can cause harm we can refuse the service for your health and safety
There is a card surcharge at point of sale. To avoid the surcharge, you can complete your sale with cash or bank transfer
Cancellation Policy:
We require 24hrs notice for cancellations or rescheduling an appointment failure to do so may forfeit the deposit
If booking under a gift voucher and fail to show up on time or completely no show a % of your voucher may be voided or service time reduced with full voucher redeemed
We send out confirmations texts at least 48hrs prior to appointment, please click the link and follow the prompts. If no confirmation is received we will try to contact you, if still nothing then appointment may be automatically cancelled through our booking system
Late Arrivals & No Shows:
If you are more than 10 minutes late to your scheduled appointment, we may deem the appointment as a no show unless prior notification is given. A no-show fee will be taken, which is 25% of the cost of total treatment price (which is paid as a deposit to secure your booking).
If you still intend on attending your appointment but are running late, your treatment time may be shortened to accommodate subsequent client bookings.
Refunds:
If a product is faulty we will refund or replace straight away
Can not refund due to change of mind with products but services we can credit note
Refund of unsatisfactory service will be on personalised basis
We will not refund a voucher after 30 days, but can be used as store credit
If you have pre-paid a service or series of services on special we treat it as a gift card and any extra in the system can be used as credit, if some of the treatments that were on sale have been used we will take the remaining as full price and credit note the rest